Privacy Policy
PRIVACY POLICY
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ARTICLE 1 - PERSONAL INFORMATION COLLECTED
When you make a purchase in our shop, as part of our buying and selling process, we collect the personal information you provide, such as your name, address and e-mail address.
When you browse our store, we also automatically receive your computer's internet protocol (IP) address, which allows us to obtain more details about the browser and operating system you are using.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
ARTICLE 2 - CONSENT
How do you get my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to our collecting your information and using it for that purpose only.
If we ask you to provide us with your personal information for any other reason, for marketing purposes for example, we will ask you directly for your explicit consent, or we will give you the option to refuse.
How can I withdraw my consent?
If, after giving us your consent, you change your mind and no longer consent to us contacting you or collecting or disclosing your information, you can let us know by contacting us at "info@faithfulramadan.com".
ARTICLE 3 – DISCLOSURE
We may disclose your personal information if we are required to do so by law or if you violate our General Terms and Conditions of Sale and Use.
ARTICLE 4 – SHOPIFY
Our shop is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.
Your data is stored in Shopify's data storage system and databases, and in the general Shopify application. Your data is stored on a secure server protected by a firewall.
Payment:
If you make your purchase through a direct payment gateway, Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Information relating to your purchase transaction is kept for as long as necessary to finalize your order. Once your order has been finalized, the information relating to the purchase transaction is deleted.
All direct payment gateways comply with the PCI-DSS standard, managed by the PCI Security Standards Council, which is the result of a joint effort by companies such as Visa, MasterCard, American Express and Discover.
The requirements of the PCI-DSS standard ensure the secure processing of credit card data by our shop and its service providers.
For more information, please see Shopify's Terms of Use here or Privacy Policy here.
ARTICLE 5 - SERVICES PROVIDED BY THIRD PARTIES
In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.
With respect to these providers, we recommend that you carefully read their privacy policies so that you can understand how they will process your personal information.
It is important to remember that some providers may be located or have facilities located in a different jurisdiction than yours or ours. So if you decide to proceed with a transaction that requires the services of a third-party provider, your information may then be governed by the laws of the jurisdiction in which that provider is located or the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information about you that was used to complete the transaction may be disclosed under United States law, including the Patriot Act.
Once you leave our shop site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or the General Terms and Conditions of Sale and Use of our website.
Links
You may leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices of these other sites and recommend that you carefully read their privacy policies.
ARTICLE 6 - SECURITY
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that they are not lost, misappropriated, accessed, disclosed, altered or destroyed inappropriately.
If you provide us with your credit card information, it will be encrypted using SSL security protocol and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional standards generally recognized by the industry.
COOKIES
Here is a list of cookies that we use. We have listed them here so that you can choose whether or not you want to allow them.
_session_id, a unique session identifier, allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, no data held, remains for 30 minutes from the last visit. Used by our website provider's internal system for tracking statistics to record the number of visits.
_shopify_uniq, no data held, expires at midnight (depending on the visitor's location) the next day. Calculates the number of visits to a store by a single customer.
cart, unique identifier, persists for 2 weeks, stores information about your shopping cart.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, undefined if the store has a password, it is used to know if the current visitor has access.
ARTICLE 7 - AGE OF CONSENT
By using this website, you declare that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependents your age to use this website.
ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances we disclose it, if necessary.
If our shop is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.
QUESTIONS AND CONTACT DETAILS
If you wish to: access, correct, modify or delete any personal information we have about you, file a complaint, or if you simply wish to have more information, contact our privacy standards officer at "info@faithfulramadan.com".