Return and Refund Policy

Return and Refund Policy

We would like to inform you that all our digital products (ebooks, online courses, downloadable files, etc.) are considered finished products. Due to the nature of these products, we do not offer refunds or returns once the purchase has been made.

Why this policy?

When you purchase a digital product, you have immediate access to it, which makes it ineligible for return. Once downloaded or accessed, it is impossible to retrieve the item for later use. Therefore, in accordance with the legislation on the sale of digital products, all purchases are final.

Exception:

In rare circumstances, if you encounter a technical problem concerning the download or access to a digital product, we will be happy to assist you in resolving the problem. Please contact us within 7 days of purchase at the following address: "info@faithfulramadan.com", and we will do our utmost to resolve the situation.